When and why did "Staff department" become "Human resources"?
In my view: (what it should be, and how it was when I first started work)
Personnel Department = people who look after employment contracts, benefits, law etc - the nuts and bolts of looking after the employees, and mostly admin stuff.
Human Resource Department = Responsible for the long term planning, hiring strategies, development of employees, etc to ensure the company has the required workforce (numbers, experience, training etc) for the next X years.
Sadly too many HR people, are really only Personnel Department people wanting a better sounding title. Both are useful when you need a problem solving that falls into their area, but don't understand why they can't have the different departments, so you know WHO to go to!
I just sit in my ivory tower in London drinking tea.
When there was a requirement for a fundamental redesign of managerial responsibilities vis a vis the internal customer interface in order to maximise the blue sky of green fields opportunites in the new millenial framework of parallel innovation
When we found out that in fact your average business manager is shit with people.
No offence intended, clearly. Unless you're shit with people. In which case stop bleating when you need our help
"Scope and consignia? It's the Post Office and Spastics Society"
Alan Partridge - c1998
When the same people that staffed the staffed department, now resource the HR department.
When I worked in for an big multi-national the business managers spoke with the staff dept before and now use the HR dept. So your post misses the point, by a large distance!
Just like the transport dept being renamed logistics.
I am involved in the European aspects of a global reorganisation of a particular function within a US-based multinational. Negotiating those changes through the Works Council and Unions in Germany, France and Italy particularly would be utterly impossible without high quality support from HR. Even with such support, it's an immense challenge. I personally view HR as an indispensable function to the smooth operation of a business.There's enough research data out there to back up the idea that organizations with effective HR functions enjoy better bottom line results than those that don't.
It's a bit like saying all an accountant or CFO needs is to be able to basic maths. It's a very limited, and ignorant, viewpoint.