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Monday staying at home for the man from PlusNet to install Ultra High Speed Fibre
Rang TalkTalk to cancel my crappy broadband that is only giving me a download speed of around 1.5MB, when it should have been around 30.
I have no idea where the call centre is based, but it took me 5 minutes to work out the guy was speaking in English!! Lost count of the number if times I had to ask him to repeat things...it was like a scene from Little Britain! Took me three times as long as it should have and drove me crazy. Kept asking him to speak slowly and clearly!
Contrast to PlusNet...Yorkshire based call centre, couldn't have been more helpful (or understandable...who'de have thought!) For the same price as TalkTalk I have Ultra Fast Fibre with a max speed of 75MB and guaranteed speed of between 55MB and 75MB
Can't wait to test it.